Serving as the web hosting division of Add2Net, Inc., the staff and technical team at Lunarpages has an established five year history in the hosting industry. Lunarpages has earned a reputation as a provider with quality customer support and a solid web hosting data center. Also, the account features on their $7.95 per month plan are as good as any other host we have listed.
Lunarpages offers industry-leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Their state of the art data center, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Lunarpages are multi backboned with Mzima Networks, NTT/Verio, Global Crossing, Genuity and Cable & Wireless.
To make sure of complete customer satisfaction, Lunarpages has also implemented their proprietary Active Response Protocol. Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year and the expert staff addresses the issue before it is a problem. Lunarpages protocols and infrastructure ensures that your business stays on line!
Lunar Pages provides some unique hosting options. One of the unique hosting options that I noticed with Lunarpages was the ability to add Sun ONE ASP or Java Server Pages (JSP) to your account which absolutely provides a greater flexibility in scripting languages. Shared hosting plans are also compatible with Dream weaver and Microsoft FrontPage.
Money Back Guarantee: - Lunarpages offers a 30 day money back guarantee, so if for some reason you are unsatisfied with the service you receive, you will receive a full refund for the package you signed up for. Please note that all setup fees and domain costs are non-refundable.
Control Panel: - LunarPages uses a CPanel that contains most of what you need to manage your site, including the ability to park domains, create sub domains, add-on domains and email accounts as well as filter and forward email. From this panel you can also monitor site traffic and the guest books, forums and contact lists. The CPanel displays over 40 icons that link to many website management functions and are arranged intuitively and logically.
Website Transfer: - You can move your website from one place to other by means of LunarPages. LunarPages moves your content from a server to their server easily and quickly. A customer service representative will make all necessary changes to your DNS once granted access to your domain names registrar and also contact you to obtain your previous account information and within 24 hours will move your site to their servers.
Fantastisco Script Library: - You can install 37 different scripts to your website INSTANTLY with a few clicks! No installation or programming language required. These scripts include blogs, discussion forums, portals, image galleries, polls, customer support scripts and a lot more.
Servers: - In terms of reliability they boast 99.9% uptime, 2,000 Mb connectivity, tape backup, a power generator to protect against power outages, Ddos protection and 24/7/365 server monitoring.
"LunarPages was founded in the summer of 2000 when Add2Net Corporation expanded its hosting offerings to include shared hosting. For the previous 3 years, Add2Net had been successfully providing large scale managed and unmanaged hosting services. Our customer service and rock solid hosting platforms created our customer base and encouraged us to grow. The LunarPages brand is the culmination of years of exceptional service and experience. We proudly offer our never-ending dedication to you, our customer.
Our Team is composed of many of the best and brightest people with only two primary focuses: Customer Service and Support. We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you don't understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction. "
Customer Service and Support. They have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, they will fix it - if you don't understand something, they will explain it - they are proud of their service and their skills. In fact, they guarantee your satisfaction.
Flash Tutorials: - LunarPages has found the real way to help its customers that is via means of Flash tutorials. These video tutorials are easily understandable and can help you through all the processes.
These video tutorials help you manage your Control Panel, your scripts and also help you in site monitoring.
Knowledge Base: - If any one of you has any questions you can search for those answers in the knowledge base, as the knowledge base of LunarPages consist of a huge database containing many answers related to questions that are asked frequently.
Email Support: - They provide full fledge email support to their customers and give answers to all the question they ask. They response time is good.
Telephone Support: - Telephone support is not available 24/7, so if you have a problem late in the day or on a weekend, you will have to resort to email. An email response could take up to 24 hours. The support staff proved responsive and new accounts are set up quickly and professionally.
Live Chat: - You can get help through live chat also. Their staff is well trained and they know hoe to take care of their customers.
Offering reliable shared hosting accounts perfect for eCommerce websites and operating on a multi-homed backbone which delivers over 2,000Mbit of bandwidth, Lunarpages definitely provides inexpensive hosting solutions with the customer and overall quality as their top priorities. Being in business for about 4 years and hosting over 70,000 websites, Lunarpages ensures the experience you should come to expect from any decent web-hosting provider on the Internet.
LunarPages has a good reputation in the market especially they are known for their customer support. With Lunarpages as your web host, you can expect reliable service and launch a powerful, interactive website.